Posición: Mid-Senior level

Tipo de empleo: Full-time

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Contenido de trabajo

IFF is growing and we are looking for a dedicated and passionate individual to join our Customer Service Team in our Scent Business Unit.

As the Customer Service Coordinator, you will guarantee purchase orders deliveries to customers y being the liaison between the plant and customers for local deliveries and exports, solve issues for day-to-day activities, supervise the due dates of the customers’ purchase orders, and coordinate all processes relevant to the attention and resolution of complaints and requests from customers. The Customer Service Coordinator will coordinate, revise and inform the status of the orders in-house as well as the sales forecast and be responsible for the reports demanded from the Commercial Director.

You will be able to lead the processes of the area and the people under your responsible, motivate, train and help the customer service group, and conduct processes such as evaluation, capacitation, and development of the customer service group aligned with corporate policies. To be successful in this position, you will have strong analytical and problem solving skills, relationship building and teamwork experience, and excellent interpersonal and communication skills. You will have a bachelor’s degree in a relevant area of study.

Required Skills

Fluent English

Strong analytical and problem solving skills

Relationship building and teamwork experience

Must possess excellent interpersonal, organization and communication skills, passion and proactive attitude

Outstanding Excel and Power Point knowledge

Required Experience

Bachelor’s Degree in a relevant field of study

3+ years experience working in a Customer Service Group or Sales Service

Desirable experience with SAP, Excel, and PowerPoint

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity,national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of ourcolleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexualorientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…

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Plazo: 24-12-2023

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